How can I cancel my plan with Virgin Mobile?

We hope you don’t leave us. Do contact us so we can help you. You can pause your plan free of charge. Just go to ‘Change Plan’ in the dashboard and click on ‘Pause Plan’. Your plan will be paused from the date of the next month’s renewal and you can resume again whenever you like. To cancel, go to ‘Change Plan’ in the dashboard and set the values to ‘zero’. Your plan will be canceled from the date of the next month’s renewal.