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What do I do if I change my mind and want to return the device ?
What do I do if I change my mind and want to return the device ?
If the device is activated then we can’t return the device.
General
How many devices can the main account holder have ?
Can I have the device without being a virgin SIM customer ?
Can I migrate the device under another account ?
Can a user have more than one payment card on his account ?
What is the Warranty for the device ?
Can I remove the SIM card in the device ?
What type of cards a user can have on the app ?
What is the Re-fund policy for the device ?
How do I know the battery status ?
Can the device call and recieve calls from other operators ?