How can I switch from prepaid to postpaid?
Customers can Switch from prepaid to postpaid through one of the following methods:
1. Via the Virgin Mobile KSA application.
2. By visiting the nearest Virgin Mobile location.
All primary benefits (voice, data, and social media) will reset, but customers can continue making out-of-bundle purchases such as boosters, roaming services, content, and international calls.
Prepaid balance can’t be used to migrate to switch postpaid. It will consider as an advance payment and it will be used to cover invoices for the coming months.