We are all facing unprecedented times with the global COVID-19 pandemic. At Virgin Mobile, the highest priority remains the health and well-being of our customers, their families and our employees. We have to ensure that you are connected at all times and most importantly we are working tirelessly to keep things running smoothly.
To ensure that your service quality remains uninterrupted, we’re rerouting Member Care calls to our team via Managed Remote Working from 8:00 am until midnight.
Our drivers and technicians are having daily fever checkups. They’re wearing the appropriate gloves and medical masks, undergoing regular hygiene requirements when it comes to washing their hands and sanitizing properly.
Stay home. Your SIM will be at your door in 2 hours or less.
Virgin Mobile App
- Download the Virgin Mobile App to pay and recharge your bill/balance (all major Cards are accepted)
- Order your SIM
- Add Boosters
- Change and pause your plan
We’ll keep you updated with all our latest developments during this time. Our promise is to keep you connected to the people and things that are most important to you.
If you have any questions or concerns, please reach out to us and dial 1789 from your Virgin Mobile number or +966 57 000 1789 from any other line.
Stay home. Stay connected.