Plans and Products
Plans
International Calls
International Roaming
FRiENDi PACKAGE
Why Virgin Mobile
Complaints
Help & Support
FAQ
Contact Us
Find a Store
Protection Channel
Restrict Call
E-auction
Quick Top-Up
Join Now
العربية
HOW CAN WE
HELP YOU?
Home
>
Help & Support
>
Questions & Answers
>
Can I migrate the device under another account ?
Can I migrate the device under another account ?
For the current moment we can’t migrate the device to another account.
General
How many devices can the main account holder have ?
Can I have the device without being a virgin SIM customer ?
What do I do if I change my mind and want to return the device ?
Can a user have more than one payment card on his account ?
What is the Warranty for the device ?
Can I remove the SIM card in the device ?
What type of cards a user can have on the app ?
What is the Re-fund policy for the device ?
How do I know the battery status ?
Can the device call and recieve calls from other operators ?