COOKIE POLICY
Effective Date: 24 September 2025
1. INTRODUCTION
Beyond ONE Saudi for Telecommunication LLC (Beyond ONE), a licensed telecommunications service provider in the Kingdom of Saudi Arabia. Beyond ONE Saudi for Telecommunication LLC acts as the Data Controller for all Personal Data collected and processed, unless otherwise specified.
At Beyond ONE, we look after your (“you,” “user,” “subscriber,” “customer”) Personal Data carefully. This policy provides information about how we use cookies and similar technologies (collectively, “cookies” or “cookie”) on https://virginmobile.sa/en/ and its related websites (collectively “site”, “website”, “platform”).
2. WHAT ARE COOKIES?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the said site. It enables the website to recognize your device the next time you visit and remember your actions and preferences over a period, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another, which makes your next visit easier.
We use cookies across our website to save your session as you browse this website, store your preferences, perform statistical analytics, deliver personalized content to you, etc.
3. TYPES OF COOKIES AND WHY DO WE USE THEM?
We use different types of cookies on the website for different purposes and categorize them as follows:
- Strictly necessary or Essential cookies: These cookies are necessary to allow us to operate our site, so you may access them as you have requested. These enable us to remember your previous actions within the same browsing session and secure our sites.
- Preference or Functional cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
- Performance or Analytical cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
- Marketing cookies: These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user. If you do not allow these cookies, you will experience less targeted advertising.
The below list describes all the cookies on the website:
| S. No | Category | Name | Cookie purpose description |
| 1 | Strictly necessary or Essential cookies | VM_ksa_webdevice | To identify the user’s device for session integrity on the website |
| 2 | VM_ksa_websession | To maintain the session state for users visiting the website | |
| 3 | Preference or Functional cookies | lang | To store the user’s preferred language on the website |
| 4 | pll_language | Used by the Polylang plugin to remember the selected language. | |
| 5 | Performance or Analytical cookies | _ga | The _ga cookie is installed by Google Analytics to distinguish users and calculate visitor, session, and campaign data for site analytics reports. |
| 6 | _ga_<Measurement-ID>
( like _ga_695M872DBT & _ga_SX06ZLK503) | Works alongside the main _ga cookie to measure engagement, track session counts, and associate events with the right user/session. | |
| 7 | Marketing cookies | _fbp | Set by Facebook to deliver ads and measure performance, including retargeting. |
| 8 | _gcl_au | Set by Google AdSense to measure ad performance and conversions. |
4. HOW LONG COOKIES LAST?
The websites use both “session Cookies” and “persistent Cookies”. Session Cookies operate during the time you visit our websites or until the end of a particular web browsing session. They expire and are automatically deleted when you close your browser. Persistent Cookies do not expire when you close your browser. They remain on your browser or device until the time they are set to expire (which varies by cookie) or until you delete them (e.g., through your browser settings).
5. THIRD-PARTY COOKIES
Some cookies on the websites are provided by third parties, and some of these third parties may use certain data collected via cookies to provide us with their services and for other purposes, such as improving their own services. Such third parties include, for example, certain analytics providers that help us understand the use of the websites. For example, Google Analytics helps us analyse how our websites are used. By collecting and analyzing website usage information through its cookies, Google Analytics can tell us which pages our users view, which are most popular, what time of day our websites are visited, whether visitors have been to our websites before, what website referred the visitor to our websites, and other similar information.
6. YOUR COOKIE CHOICES
You can manage what cookies are set on your browser or device as listed below. Please keep in mind that if you disable certain cookies, the websites or certain features may not be available to you or may not function as intended. Also, if you use different devices to view and access the websites (i.e., your computer, phone, tablet, etc.), you may need to adjust the settings on each browser on each individual device and/or the settings on each device to reflect your cookie preferences. Your options for managing cookies include:
- Browser and Device Settings: Depending on the particular browser you use to access the websites, you may be able to configure your browser or device to refuse some or all cookies or notify you when a cookie is being set. You may also be able to remove cookies that are on your browser or device.
- On the Website:To set your cookie preferences on our websites, please click on the cookie preferences link in our website footer.
- Google Analytics Opt-Out: To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.
7. CHANGES TO THIS POLICY
We may update this policy at any time. When we do, we will post an updated version on this page and update the “Last Updated” date above unless another type of policy is required by applicable law. By continuing to use our websites after we update this policy, you are confirming that you have read and understood the latest version of this policy.
8. CONTACT US
If you have questions about how we use cookies, you may contact us at [email protected] .